Thank you so much for choosing 77Stones to boost your badass status! I have two ultimate goals. The first is for you to be head over heels in love your stack; and the second is for your customer experience to be nothing short of exceptional.

Warranty

Bracelets are warrantied for any material defects (a defect in the design and/or materials used) for three months from time of purchase. This does not cover everyday wear and tear.

Exchange

You can exchange your jewelry within 60 days of your purchase date and must be returned in the same condition you originally received it. The value of your exchange is the same as when you purchased it


Let me know what you would like to exchange your jewelry for via e-mail, Live Chat, Instagram Direct Message, or Facebook Messenger.

Place your exchange item(s) into a bubble mailer and send back to:
77 Stones
6413 57 Avenue
Beaumont AB  T4X 1Z1

When I receive your jewelry, I will send your exchange and issue a 77Stones credit for your total postage and packaging materials. 
 

Return & Refund

If you would like to return your jewelry, you can do so within 60 days of your purchase date. Let me know that you would like to return your jewelry via e-mail, Live Chat, Instagram Direct Message, or Facebook Messenger. It must be returned in the same condition you originally received it and the value of your exchange is the same as when you purchased it

 

Place your exchange item(s) into a bubble mailer and send back to:

77 Stones

6413 57 Avenue

Beaumont AB  T4X 1Z1

 

When I receive your jewelry you will have one of two choices:

• a full refund to your original method of payment

• or a store credit

 

Your total postage and packaging materials will be reimbursed via store credit.

Shipping

The Flat Rate shipping fee covers Standard Shipping only. Tracking is not included for purchases under $100 CAN.

 

Orders are processed within 1-3 business days. Orders placed after 2:00 pm (MST) will be processed the following day. Delivery varies based on location, but typically your order will arrive in 3-5 business days within Canada. International orders can take 5 days to 1 week to be delivered.

 

I will be in communication with you throughout the entire process. Please contact me with any questions via e-mail, Live Chat, Instagram Direct Message, or Facebook Messenger.

Privacy Policy

Read it here.